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    <td class="blob-code blob-code-inner blob-code-hunk" colspan="3">@@ -39,7 +39,7 @@ The goal of triage is to either quickly resolve the incident using basic procedu</td>
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    <tr>
    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0L39" data-line-number="39"></td>

    <td class="code-review blob-code blob-code-context ">
        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="deletion" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="1" data-original-line="     - The person who owns the affected product/code/system." data-line="39" data-side="right" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker=" ">    <span class="pl-v">-</span> The person who owns the affected product/code/system.</span>

    </td>

    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0R39" data-line-number="39"></td>

    <td class="code-review blob-code blob-code-context">
        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="addition" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="1" data-original-line="     - The person who owns the affected product/code/system." data-line="39" data-side="right" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker=" ">    <span class="pl-v">-</span> The person who owns the affected product/code/system.</span>

    </td>
</tr>




    <tr>
    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0L40" data-line-number="40"></td>

    <td class="code-review blob-code blob-code-context ">
        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="deletion" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="2" data-original-line="     - The on-call engineer." data-line="40" data-side="right" type="button" aria-label="Add line comment">
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      <span class="blob-code-inner blob-code-marker" data-code-marker=" ">    <span class="pl-v">-</span> The on-call engineer.</span>

    </td>

    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0R40" data-line-number="40"></td>

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        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="addition" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="2" data-original-line="     - The on-call engineer." data-line="40" data-side="right" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker=" ">    <span class="pl-v">-</span> The on-call engineer.</span>

    </td>
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    <tr>
    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0L41" data-line-number="41"></td>

    <td class="code-review blob-code blob-code-context ">
        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="deletion" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="3" data-original-line="         - You can find out who is on-call by typing `/genie whoisoncall` in Slack." data-line="41" data-side="right" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker=" ">        <span class="pl-v">-</span> You can find out who is on-call by typing <span class="pl-c1">`/genie whoisoncall`</span> in Slack.</span>

    </td>

    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0R41" data-line-number="41"></td>

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        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="addition" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="3" data-original-line="         - You can find out who is on-call by typing `/genie whoisoncall` in Slack." data-line="41" data-side="right" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker=" ">        <span class="pl-v">-</span> You can find out who is on-call by typing <span class="pl-c1">`/genie whoisoncall`</span> in Slack.</span>

    </td>
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    <tr>
    <td class="blob-num blob-num-deletion js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0L42" data-line-number="42"></td>

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        <button class="btn-link add-line-comment js-add-line-comment js-add-split-line-comment" data-type="deletion" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="4" data-original-line="-        - If you are not able to immediately get in contact with the on-call engineer, then manually create a new OpsGenie alert by typing `/genie <description of incident and link to Slack thread> with ops_team`." data-line="42" data-side="left" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker="-">        <span class="pl-v">-</span> If you are not able to immediately get in contact with the on-call engineer, then manually create a new OpsGenie alert by typing <span class="pl-c1">`/genie <span class="x x-first x-last">&lt;</span>description of incident and link to Slack thread<span class="x x-first x-last">&gt; with</span> ops_team`</span>.</span>

    </td>

    <td class="blob-num blob-num-addition js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0R42" data-line-number="42"></td>

    <td class="code-review blob-code blob-code-addition">
        <button class="btn-link add-line-comment js-add-line-comment js-add-split-line-comment" data-type="addition" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="5" data-original-line="+        - If you are not able to immediately get in contact with the on-call engineer, then manually create a new OpsGenie alert by typing `/genie alert &quot;description of incident and link to Slack thread&quot; for ops_team`." data-line="42" data-side="right" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker="+">        <span class="pl-v">-</span> If you are not able to immediately get in contact with the on-call engineer, then manually create a new OpsGenie alert by typing <span class="pl-c1">`/genie <span class="x x-first x-last">alert "</span>description of incident and link to Slack thread<span class="x x-first x-last">" for</span> ops_team`</span>.</span>

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    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0L43" data-line-number="43"></td>

    <td class="code-review blob-code blob-code-context ">
        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="deletion" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="6" data-original-line=" " data-line="43" data-side="right" type="button" aria-label="Add line comment">
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      <span class="blob-code-inner blob-code-marker" data-code-marker=" "><br></span>

    </td>

    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0R43" data-line-number="43"></td>

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        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="addition" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="6" data-original-line=" " data-line="43" data-side="right" type="button" aria-label="Add line comment">
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      <span class="blob-code-inner blob-code-marker" data-code-marker=" "><br></span>

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    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0L44" data-line-number="44"></td>

    <td class="code-review blob-code blob-code-context ">
        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="deletion" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="7" data-original-line=" ## Go-to-market (license and subscription) issues" data-line="44" data-side="right" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker=" "><span class="pl-mh"><span class="pl-mh">##</span><span class="pl-mh"> </span>Go-to-market (license and subscription) issues</span></span>

    </td>

    <td class="blob-num blob-num-context js-linkable-line-number" id="diff-087600e0425dcf7538d26789d24940d0R44" data-line-number="44"></td>

    <td class="code-review blob-code blob-code-context">
        <button class="btn-link add-line-comment js-add-line-comment js-add-single-line-comment" data-type="addition" data-path="doc/dev/incidents.md" data-anchor="diff-087600e0425dcf7538d26789d24940d0" data-position="7" data-original-line=" ## Go-to-market (license and subscription) issues" data-line="44" data-side="right" type="button" aria-label="Add line comment">
           <svg class="octicon octicon-plus" viewBox="0 0 12 16" version="1.1" width="12" height="16" aria-hidden="true"><path fill-rule="evenodd" d="M12 9H7v5H5V9H0V7h5V2h2v5h5v2z"></path></svg>
         </button>

      <span class="blob-code-inner blob-code-marker" data-code-marker=" "><span class="pl-mh"><span class="pl-mh">##</span><span class="pl-mh"> </span>Go-to-market (license and subscription) issues</span></span>

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